1. Service Description

Call Roro ("RORO") is an AI-powered phone assistant service that makes calls on behalf of users. Our service includes voice calls, transcription, and call management features.

2. User Responsibilities

Users must provide accurate information for calls, ensure they have permission to have calls made on their behalf, and use the service only for lawful purposes. Users are responsible for the content and nature of their call requests.

3. AI Disclosure

All calls made by RORO will clearly identify the caller as an AI assistant. We maintain transparency about the artificial nature of our service to all call recipients.

4. Privacy and Data Protection

We collect and process personal information necessary to provide our services. Call transcripts and user data are encrypted and stored securely. We do not sell or share personal information with third parties without consent.

5. Payment and Billing

Fees are charged per call or through monthly subscriptions as selected. Billing occurs immediately after successful call completion. Refunds may be provided for technical failures or service issues.

6. Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. Maintenance windows and technical issues may temporarily affect availability.

7. Limitations and Prohibited Uses

RORO cannot be used for emergency calls, illegal activities, harassment, or deceptive practices. We reserve the right to refuse service for inappropriate use cases.

8. Intellectual Property

All service technology, trademarks, and content remain our property. Users retain rights to their personal information and call content.

9. Termination

Either party may terminate service at any time. Upon termination, users retain access to their call history for 30 days before data deletion.

10. Changes to Terms

We may update these terms periodically. Users will be notified of material changes via email or service notifications.